Gaminder.com Refund & Return Policy
Effective Date: July 3, 2025
At Gaminder.com, your satisfaction is our priority. Please read our refund and return policy carefully to understand your rights.
1. Return Eligibility
To be eligible for a return:
The product must be unused and in original packaging
Return must be initiated within 14 days of delivery
Proof of purchase must be provided
2. Non-Returnable Items
Gift cards
Downloadable or digital goods
Clearance items marked “Final Sale”
Products damaged due to misuse
3. Return Process
To initiate a return:
Email support@gaminder.com with order number and reason
We’ll provide return instructions and a return address
Customer is responsible for return shipping costs unless item is defective or incorrect
4. Refunds
Once your item is received and inspected, you’ll receive a confirmation email. Approved refunds are processed within 5–10 business days via your original payment method.
5. Exchanges
We only replace items if they are defective or damaged. Contact us to request an exchange with clear photographic evidence.
6. Damaged or Wrong Items
If you receive a defective, damaged, or incorrect item, please notify us within 72 hours of delivery. Include clear photos and your order ID.
7. Lost or Late Refunds
If you haven’t received your refund yet:
Double-check your bank account
Contact your credit card company
If issues persist, email support@gaminder.com
8. Cancellations
Orders can only be canceled within 12 hours of placement. After processing or shipping, cancellation is no longer possible.
9. EU Right of Withdrawal
If you are an EU customer, you may cancel your purchase within 14 days, no questions asked. Email us to exercise this right.
10. Contact Us
For all return or refund requests, reach out to:
📧 support@gaminder.com