💳 Ordering & Payments

Q: What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and secure payment gateways. All transactions are protected by SSL encryption.

📦 Shipping & Delivery

Q: Do you offer international shipping?
Absolutely! We offer worldwide shipping on most items. Delivery times vary depending on your location and the product.

Q: How long does shipping take?
On average, shipping takes 7–20 business days, depending on your location and the product’s warehouse. Digital goods are typically delivered instantly via email.

Q: Can I track my order?
Yes. Once your order ships, you’ll receive a tracking link via email. Be sure to check your spam folder if it doesn’t arrive.

🛍️ Products & Availability

Q: Are your digital products (keys/accounts/software) legit?
Yes! We only sell authentic, verified game keys and software licenses from trusted suppliers. All keys are one-time use and delivered securely.

Q: How are digital items delivered?
You’ll receive an email with your activation key or digital product within minutes to a few hours after payment. Make sure your email is correct at checkout.

Q: Do you sell physical and digital products?
Yes! Gaminder.com offers a wide range of gaming gear (like keyboards, headsets, chairs, etc.) as well as digital products including game keys, software, and accounts.

🔁 Returns & Refunds

Q: What is your return policy?
You can return most physical products within 14 days of delivery as long as they’re unused and in their original packaging. Email us at support@gaminder.com to get started.

Q: What items are non-returnable?
We do not accept returns on:

• Digital/downloadable goods

• Gift cards

• Clearance items marked “Final Sale”

• Items damaged due to misuse

Q: Do I have to pay for return shipping?
Yes, unless the item was defective or incorrect. We’ll provide instructions once your return is approved.

Q: How long do refunds take?
Once your returned item is received and inspected, we’ll process the refund within 5–10 business days to your original payment method.

Q: I received a damaged or wrong item — what should I do?
Please contact us within 72 hours of delivery with your order ID and clear photos of the issue. We’ll resolve it quickly.

Q: What if I haven’t received my refund yet?
Double-check your bank and credit card account. If it’s still not there after 10 days, contact us at support@gaminder.com.

🌍 EU Customers

Q: Do you follow the EU Right of Withdrawal?
Yes. If you’re located in the EU, you can cancel your purchase within 14 days of delivery — no questions asked. Email us to start the process.

📫 Need Help?

For anything else, reach out to our 24/7 support team at:
📧 support@gaminder.com